Terms of Use | verdant-cryptic

Last updated: January 2024

These terms of use govern your access to and use of the verdant-cryptic.com website and the educational services provided by Verdant-Cryptic Education Limited. By using our website or enrolling in our programmes, you agree to these terms.

About Us

Verdant-Cryptic Education Limited is a company registered in England and Wales (Company Number 12847563) with its registered office at 47 Bartholomew Close, London EC1A 7BL. References to "we", "us", or "our" mean Verdant-Cryptic Education Limited.

Website Use

Permitted Use

You may use our website for lawful purposes to:

Learn about our educational programmes and services
Make enquiries and contact us
Access content relevant to your learning
Manage your account if you are an enrolled learner

Prohibited Activities

You must not:

Use the website in any way that breaches applicable laws or regulations
Attempt to gain unauthorised access to our systems or data
Transmit malware, viruses, or other harmful code
Harvest or collect information about other users
Use automated systems to access the website without permission
Interfere with or disrupt the website or servers
Copy, reproduce, or redistribute content without authorisation

Intellectual Property

Our Content

All content on this website, including text, graphics, logos, images, course materials, and software, is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.

You may view and print content for personal, non-commercial use. Any other use requires our written permission.

Programme Materials

Educational materials provided through our programmes are licensed for your personal learning use during and after programme completion. You may not:

Share access credentials with others
Distribute materials to non-enrolled individuals
Use materials for commercial training purposes
Create derivative works from our content
Remove copyright notices or attribution

Programme Enrolment

Booking and Payment

Programme bookings are confirmed upon receipt of payment or completion of purchase order procedures for corporate clients. Prices are as stated at the time of booking and include VAT where applicable.

Payment plans are available for qualifying programmes as described on our website. Failure to maintain scheduled payments may result in suspension of access until the account is brought current.

Cancellation and Refunds

Our cancellation policy provides:

More than 14 days before start: Full refund of fees paid
7-14 days before start: 50% refund of fees paid
Less than 7 days before start: No refund, but transfer to future cohort may be possible
After programme begins: Considered on a case-by-case basis for documented exceptional circumstances

Refunds are processed within 14 days of approval using the original payment method.

Programme Changes

We reserve the right to:

Make reasonable changes to programme content to maintain quality and relevance
Substitute instructors with equally qualified alternatives
Change delivery format with reasonable notice
Cancel programmes due to insufficient enrolment, offering full refunds or transfers

Learner Responsibilities

Participation

Enrolled learners are expected to:

Attend scheduled sessions or notify us of unavoidable absences
Complete assignments within specified timeframes
Participate constructively in discussions and group activities
Maintain respectful communication with instructors and fellow learners
Use learning platforms and materials in accordance with these terms

Academic Integrity

All work submitted must be your own unless collaborative work is specifically permitted. Plagiarism, cheating, or misrepresentation of work will result in:

First instance: Written warning and requirement to resubmit
Second instance: Failure of the assessment component
Serious or repeated instances: Removal from programme without refund

Code of Conduct

Harassment, discrimination, or behaviour that disrupts the learning environment is not tolerated. We investigate reported incidents and take appropriate action, which may include removal from programmes.

Certification

Award of Certificates

Certificates are awarded upon successful completion of programme requirements, which may include attendance, assignments, and assessments. Specific requirements are detailed in programme information.

Verification

We maintain records for certificate verification purposes. Employers or other parties may verify credentials through our designated verification process.

Misuse

Fraudulent claims of credentials or alteration of certificates may be reported to relevant authorities and will result in permanent exclusion from our programmes.

Limitation of Liability

Website Information

We endeavour to keep website information accurate and current, but do not warrant that it is complete, accurate, or up to date. Information is provided for general guidance and does not constitute professional advice.

Service Limitations

To the extent permitted by law, we exclude liability for:

Loss of income, revenue, or profits
Loss of business opportunities
Indirect or consequential losses
Loss arising from reliance on website content

This does not affect liability that cannot be excluded by law, including death or personal injury caused by negligence, fraud, or breach of consumer rights.

Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, pandemics, government actions, strikes, or infrastructure failures. In such circumstances, we will make reasonable efforts to reschedule or provide alternative delivery.

Indemnification

You agree to indemnify us against claims, damages, and expenses arising from your breach of these terms, misuse of our services, or infringement of third-party rights through your actions.

Privacy

Your use of our website and services is subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, accuracy, or practices of third-party sites. Inclusion of links does not imply endorsement.

Modifications

To These Terms

We may modify these terms at any time. Material changes will be posted on the website with an updated revision date. Continued use after changes constitutes acceptance.

To Services

We may modify, suspend, or discontinue any aspect of our services. For enrolled learners, we will honour programme commitments or provide appropriate alternatives.

Governing Law

These terms are governed by English law. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except that we may seek injunctive relief in any jurisdiction to protect intellectual property rights.

Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under UK law. Where there is any conflict between these terms and your statutory rights, your statutory rights will prevail.

Complaints

If you have a complaint about our services:

Contact us at [email protected] describing the issue
We will acknowledge your complaint within 3 working days
We aim to resolve complaints within 14 working days
Complex matters may take longer, with progress updates provided

If you are not satisfied with our response, you may be able to refer the matter to relevant ombudsman services or alternative dispute resolution.

Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in full force. The invalid provision will be modified to achieve its intended purpose to the extent permitted by law.

Entire Agreement

These terms, together with our Privacy Policy and any programme-specific terms provided at enrolment, constitute the entire agreement between you and us regarding the subject matter herein.

Contact

Questions about these terms should be directed to:

Verdant-Cryptic Education Limited
47 Bartholomew Close
London EC1A 7BL
[email protected]